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Consumer Services & Solutions |
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Service & Solution Information |
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| On-Site System Diagnostics |
| System Diagnostics |
$65.00 |
System diagnostics determine all the possible problems with your system. Solutions will be determined to fix the problems found. This fee is a non-refundable charge but will apply to overall system repair costs and not in addition to the cost of the repairs. See Example below.
Jane pays $65 to determine what is causing her desktop computer to freeze. It is determined that Jane needs to replace her hard drive. Jane has two options:
1. Approve of the $185 charge to replace and restore her hard drive minus the $65 she has already paid making the balance $120 or
2. Not approve of the cost with only paying $65 for determining the problem.
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